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Online Training

Training and Education

One-On-One Counseling will be available on-site to assist emerging and existing businesses on all aspects related to planning, starting, managing, and exiting business. An assessment will be made by the counselor to assure the business person gets the most relevant assistance possible. Trained counselors will be aware of all available resources and assure that follow-up from other counselors is provided as appropriate. Counselors will coordinate to assure that no one slips through the cracks. Outreach services will be provided to persons in out-lying areas of Cache County, Box Elder County, and Rich County through Chambers of Commerce, libraries, and BATC and BRAG satellite offices.

On-line Courses (free)

SBA courses http://www.sba.gov/services/training/onlinecourses/index.html

SCORE On-line workshops http://www.score.org/online_courses.html

On-line Courses ($30 per class) through BATC. Work at your own speed anywhere that you have a computer and internet connection.

BATC_LearnKey_Courses_by_Category_FY_2010-2011

Following is a list of LearnKey courses that BATC has for 2010-2011. Just click the hyperlink to view the syllabus for any course. Read section at end of document.

Personal Productivity

The ADA And Disability Law
Attitude for Success
Assertiveness
Better Business Communication
Better Business Writing
Call Center Success
Calming Upset Customers
Customer Satisfaction
Customer Service Series[Calming Upset Customers; Customer Satisfaction; Quality Customer Service]
De-Junk Your Life
Delivering Effective Training Sessions
Diversity Dynamics
Diversity Series [Diversity Dynamics; Effective Performance Appraisals; Men and Women Working Together; Delivering Effective Training Sessions; Leadership Skills for Women]
Employment Law Compliance Series[ADA and Disability Law; Preventing Sexual Harassment in the Workplace; Successful Hiring; Successful Termination]
Effective Meeting Skills
Effective Performance Appraisals
Effective Presentation Skills
Efficiency Series[Assertiveness; De-Junk Your Life; How to Get Things Done; Motivation and Goal Setting; Negaholics]
Empowerment
Excellence in Supervision
Executive Leadership Series[Leadershift; Tactics of Innovation; The New Business of Paradigms; Wealth, Innovation and Diversity]
Executive Management Series [Empowerment; Managing Change at Work; Managing for Commitment]
Giving and Receiving Feedback
Handling Conflict and Confrontation
How to Coach an Effective Team
How to De-junk Your Life
How to Get Things Done
How to Supervise People
Increasing Employee Productivity
Leadershift
Leadership Series [Powerful Communication Skills; Powerful Presentation Skills; How to Supervise People; How to Coach an Effective Team; Handling Conflict & Confrontation]
Leadership Skills for Women
Making Humor Work
Manage Time
Managing Change at Work
Managing Disagreement
Managing for Commitment
Men and Women Working Together
Mentoring
Motivation and Goal Setting
Negaholics
Organizational Vision, Values and Mission
Powerful Communication Skills
Powerful Presentation Skills
Preventing Sexual Harassment in the Workplace
Project 2003
Project Management
Project Management Professional PMP 2005 Certification
Project Management Series
Productivity Series [The Art of Communication; The Art of Stress Management; The Art of Organization; Attitude for Success; Manage Time]
Quality at Work
Quality Customer Service
Successful Hiring
Successful Management Series [Excellence in Supervision; Giving & Receiving Feedback; Managing Disagreement; Supreme Teams]
Successful Negotiation
Successful Termination
Supreme Teams
Tactics of Innovation
Team Development Series [Mentoring; Working Together; Team Leadership; Increasing Employee Productivity; Effective Meeting Skills; Team Problem Solving]
Team Leadership
Team Problem Solving
Telephone Collections
Telephone Courtesy and Customer Service
The Art of Communication
The Art of Organization
The Art of Stress Management
The Business of Listening
The New Business of Paradigms
Wealth, Innovation and Diversity
Working Together

Office Productivity

Computer Fundamentals

A+ Certification 2006
A+ Certification All-in-One Exam Guide 6th Edition (Covers Exams 220-601 & 220-602 220-603 220-604) (Need Up; Current @ 2003)
IC3: Internet and Computing Core Certification – 2005
IC3: Internet and Computing Core Certification – 2005 (with MasterExam)
IC3: Internet and Computing Core Certification Professional
i-Net+ Certification (Covers Exam IK0-002)
Learning Office 2007
Learning Windows Vista
Learning Windows XP
Network+ Certification
Covers Exam N10-003
Network+ All-in-One Exam Guide
Covers Exam N10-003
Network+ Certification MasterExam
Covers Exam N10-003
Security+ Certification
Covers Exam SY0-101
Security+ All-in-One Exam Guide
Covers Exam SY0-101
Security+ MasterExam
Covers Exam SY0-101
Understanding the Internet
Understanding Visual Studio .NET
Understanding Your PC

Information Technologies—Database Technologies
(Also listed separately as Database Technologies)

Information Technologies—Networking

Information Technologies—Information Security

Information Technologies—Programming & Development

Web & Graphic Design

Vocational Training

Automotive (MAST)

K-12 Education—Managing Emotions

The above lists of courses are available for you to use for training purposes at BATC. These courses are available for you to use either for yourself, your department or for students enrolled at BATC.

If you find a LearnKey Course you wish to take, simply contact a BATC LearnKey Administrator who can unlock the content for you. Once the course is unlocked, you may take the training anywhere, anytime there is a computer with Internet access. There are no disks required. Just have a great experience learning the new materials you desire.